Do intranets follow the 1-9-90 rule?
My last post Facebook behind the Firewall generated some interesting comments about motivating employees to participate in Intranet 2.0 type activities. About this time last year a popular rule of thumb emerged that said for a typical social media site:
- 1% create
- 9% modify or comment
- 90% just read an lurk
But this is now looking inaccurate (sweeping statements are always inaccurate). A recent McKinsey report on user-generated content (free registration to get full article) shows a much more nuanced spread for example:
There is also Forrester Research on contribution patterns that suggest much higher levels of involvement:
Admittedly, neither of these are directly about intranets, however, if your target community is only 100 people, they do give some hope that more than one person will create something.
Comments